Frequently Asked Questions

Find answers to common questions about The Wall That Heals

General Questions

The Wall That Heals is a three-quarter scale replica of the Vietnam Veterans Memorial in Washington, D.C. It's the only traveling wall that carries official recognition from the Vietnam Veterans Memorial Fund (VVMF). The exhibit includes the replica Wall, a mobile Education Center, and ceremonial space for reflection and healing.

Yes! Admission to The Wall That Heals is completely free and open to all. No tickets or registration required. The exhibit is free 24 hours a day throughout its stay in Reynolds.

The Wall is accessible 24 hours a day during the exhibit. You can visit at any time, day or night. The mobile Education Center typically operates from 9 AM to 9 PM daily, with volunteers available to assist during these hours.

Yes, free parking is available at White County Fairgrounds. Accessible parking spaces are located near the entrance. Parking attendants and volunteers will be on-site to assist visitors. Additional parking information will be provided closer to the event dates.

Yes, name rubbings are permitted and encouraged. Paper and pencils are available on site. Volunteers in the Education Center can help you locate specific names on The Wall. The names are arranged chronologically by date of casualty, just like the original Memorial.

Yes, The Wall That Heals is fully accessible. Accessible parking is available near the entrance. Volunteers are available to assist visitors with mobility needs. Golf carts may be available for transportation around the site. Service animals are welcome.

Yes, service animals are welcome at The Wall That Heals. We ask that you keep your service animal on a leash and maintain control at all times out of respect for other visitors.

The Wall That Heals is an outdoor exhibit that remains accessible in all weather conditions. The exhibit will remain open rain or shine. Visitors are encouraged to dress appropriately for the weather. Covered areas may be available for shelter. Check the weather forecast before your visit and bring umbrellas or rain gear as needed.

Visiting Questions

Most visitors spend 1-2 hours at the exhibit. This allows time to view The Wall, visit the Education Center, and reflect. You're welcome to stay as long as you like. Many visitors find the experience deeply moving and appreciate having plenty of time for contemplation.

Yes, visitors are welcome to leave items at The Wall, just as they do at the original Memorial in Washington, D.C. Common items include flowers, flags, letters, photos, and personal mementos. All items left at The Wall will be respectfully collected and preserved as part of the memorial's permanent collection.

Yes, photography is welcome and encouraged. We ask that you be respectful of other visitors, especially those who may be grieving or reflecting. Please refrain from using flash photography if it might disturb others. Feel free to share your photos on social media to help spread awareness about The Wall That Heals.

The Education Center has name directories that list all 58,281 names and their locations on The Wall. Volunteers are available to help you locate specific names. Names are arranged chronologically by date of casualty, not alphabetically. You can also search the VVMF database online before your visit at www.vvmf.org.

Participation Questions

We need volunteers for many roles including greeters, parking attendants, setup/teardown crew, Education Center docents, and more. Visit our Volunteer page to learn about opportunities and sign up through Signup Genius. Training will be provided for all volunteer positions.

Donations support the costs of hosting The Wall That Heals, including site preparation, facilities, security, volunteers, educational programs, and ceremonies. All contributions help ensure this memorial experience is free and accessible to everyone in our community. Visit our Donate page to contribute.

Yes! Group tours are available for youth groups, veteran organizations, and community groups. Docent-led tours provide educational information about the Vietnam War and the Memorial. Visit our Tours page to sign up for a group tour. Advance registration is required.

Still Have Questions?

Can't find the answer you're looking for? Contact our event organizers directly.